Privacy Policy

Effective Date: July 2026

At SPOT Auto Safety & Security (“SPOT”, “we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Kenya Data Protection Act, 2019 and other applicable laws.

By using our website, products, or services (including vehicle tracking and safety systems), you agree to the terms outlined in this policy.

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1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

• Full name
• Phone number
• Email address
• Identification details (where required for compliance)

b) Vehicle & Device Information

• Vehicle registration details
• GPS location data
• Speed and movement data
• Device identifiers and system usage data

c) Technical Information

• IP address
• Browser type and device information
• Website usage data (via cookies or analytics tools)

We use your information to:

• Provide and manage our tracking and safety services
• Monitor vehicle performance, safety, and compliance
• Communicate with you regarding your account or services
• Improve our systems, products, and user experience
• Comply with legal and regulatory requirements in Kenya
• Prevent fraud, misuse, or unlawful activity

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3. Legal Basis for Processing

We process your data based on:

• Your consent
• Performance of a contract (service delivery)
• Compliance with legal obligations
• Legitimate business interests (e.g. service improvement, security)

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4. Data Sharing

We do not sell your personal data.

We may share your information with:

• Authorised employees and service providers
• Technology partners supporting our systems
• Regulatory authorities or law enforcement where required by law
• Insurance providers or fleet managers (where applicable and authorised)

All third parties are required to maintain confidentiality and data protection standards.

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5. Data Retention

We retain your data only for as long as necessary to:

• Fulfil the purpose it was collected for
• Comply with legal, tax, or regulatory requirements
• Resolve disputes and enforce agreements

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6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure servers and encryption protocols
• Access controls and authentication systems
• Regular system monitoring and updates

However, no system is completely secure, and we cannot guarantee absolute security.

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7. Your Rights

Under the Kenya Data Protection Act, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

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8. Cookies & Tracking

Our website may use cookies to:

• Improve user experience
• Analyse website traffic
• Support functionality

You can control cookie settings through your browser.

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9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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11. Contact Us

For any questions or requests regarding your data:

SPOT Auto Safety & Security
Email: info@spot.co.ke
Phone: 0728 52 52 52

By using our services, you acknowledge that you have read and understood this Privacy Policy.